Our vehicle team refuels vehicles between trips. If you find the fuel indicator (right corner of the speedometer) is looking a little low during a trip, drive into any Z Energy or Caltex station to top the tank up using the fuel card in the glove box.
🔔 We do not reimburse for refuelling at non-Caltex or Z Energy stations.
Open the fuel door (GIFs below)
Fill up with Unleaded 95 Petrol
Pay-At-Pump with the fuel card
On the ODO screen, enter your mobile number registered to Mevo
When prompted for the pin, the PIN card is on the back of fuel card
When finished refuelling, make sure to re-insert the fuel card firmly back into the cardholder and the blue light is OFF. (You cannot end trip if the blue light is on).
Audi A3 e-tron
Pull up on the fuel door button to open.
Volkswagen Polo
There is no fuel door button. Press on the fuel door from the outside to open.
🚨 If you've filled the tank with diesel, please call the Mevo emergency line on 0508 111 6386 (0508 111 MEVO).