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VW Polo: Vehicle Guide

Find out more about the VW Polo and how to make the most of it on your Mevo trip

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Written by Support
Updated over a week ago

The VW Polo merges style and agility, delivering a joyous driving experience in a compact package. With its sleek design and refined features, it leaves a lasting impression on the road. Experience its nimble handling and responsive acceleration as it effortlessly manoeuvres through urban streets. Step inside the thoughtfully crafted interior, where comfort and modern technology converge. The VW Polo offers remarkable performance in a compact size, making every drive a delightful experience.

Pricing

$18/hr or $90/day. Fuelling costs are included.

Please note: Rates above do not include possible surcharges. Check our pricing page for more pricing info.

Getting comfortable

Accessing the boot

When the vehicle is unlocked, open the tailgate by turning over the emblem on the tailgate.

Bluetooth Connect

To connect your phone via Bluetooth please following these steps:

Press "Setup" on the infotainment display > Press "Bluetooth" > Press "Search for devices" > Press "Results" > Select your device > Confirm pin

The vehicle also comes with Apple CarPlay and Android Auto which you can you can use by plugging your device into the cable provided. Note: If the connection cuts out, please unplug and replug the device.


Driving

Refuelling

Open the Refuel tab and you'll see detailed information about the supported fuel stations and refuelling instructions for your Mevo. Note: Please ensure the vehicle is turned off while refuelling.

Unable to reach a supported station?

No problem! Visit any petrol station with the matching fuel type to your Mevo. Please pay for the fuel yourself and send us a picture of the receipt in the chat messenger. We will provide you with:

  1. A full refund for the refuelling cost to your trip.* OR

  2. An equal amount of credit to the fuel cost and $10 more as a thank you from us.

*If your refuel cost is higher than your trip cost, we’ll refund you for the entire cost of your trip and load the remaining amount as an account credit.

Frequently Asked Questions

Do I need to refuel before I end trip?


No, there is no expectation for you to refuel before ending your trip as long as there is sufficient fuel levels for our team to reach a petrol station.


My vehicle keeps turning off when it comes to a start?

No need to worry! This is the Stop-Start feature of the VW Polo. It turns the engine off when the vehicle comes to a start and turns it back on when you take your foot off the brake. To turn this feature off, simply press the button in the centre console shown below:

Note: This feature will reset and be turned back on every time you start the car.


Help! I am getting an alert saying EPC?

This warning light (shown below) can come up when the ignition is on but the engine hasn't turned over. To resolve the issue please ensure the vehicle is off. Then push your foot hard on the brake pedal and hold the start button until you hear the engine turn over.

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