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Your Mevo Loop Trip Guide
Your Mevo Loop Trip Guide

See how a Mevo Loop trip works from start to end. We cover booking, driving, refuelling, returning and more.

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Written by Support
Updated over a week ago

Whether you're brand new or brushing up, our Watch & Learn guide is a great way to prepare for your next Mevo journey πŸš— . This guide is for Mevo Loop (Hamilton).

Book your Mevo πŸ“†

You can book a vehicle on the day or up to 60 days in advance. Select the time of your trip and our app will show you the cars available.

Pre-Trip Damage Check πŸ”Ž

On picking up your vehicle you can use our in-app damage reporting section to log any new or unreported damage on the vehicle πŸ“Έ

Unlocking your Mevo πŸ”‘

Mevo vehicles are keyless. Use your Mevo app to unlock the vehicle when you arrive at the car.

πŸ’‘ Tip: Bluetooth is the fastest way to connect to your Mevo. Once you are at the vehicle wait until the bluetooth icon turns πŸ”΅ before tapping Unlock πŸ“±

Starting your Mevo βš™οΈ

To familiarise yourself with the vehicle, be sure to check out the relevant vehicle guide:

Make a Stopover πŸ›’

Running errands in around town? Simply find a suitable park and tap Lock in your app to make a stopover.

πŸ’‘ Tip: If you ever travel out of cell coverage you can lock and unlock your Mevo via Bluetooth. Select flight mode while on trip to try this out πŸ›°


Open the Refuel tab while on a trip to find your nearest supported fuel station or charging station.

Ending Trip πŸ›‘

Return your Mevo to the same station that you started in to end your trip. Unlock the car ❇️ and then select End Trip ✴️ . Note: the End Trip button won't work if the car is locked.

πŸ’‘ Tip: Swipe up while on trip and tap on Map & Parking for directions back to your station πŸ—Ί

Your Billing βœ‰οΈ

You'll receive an email with your trip details including the trip charge shortly after you end the trip. Have a question about pricing or billing? Check our pricing article:

πŸ’‘ Tip: You can access all trip invoices in-app under Account > Activity πŸ”Ž

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