Whether you're brand new or brushing up, our Watch & Learn guide is a great way to prepare for your next Mevo journey 🚗 . This guide is for Mevo Loop (Hamilton); for Mevo in Wellington jump to Watch & Learn: Your Mevo Flex Trip Guide
💡 Tip: You can find this guide again in your Mevo app. Tap Support and search for "Watch" or "Trip" 🔎
Book your Mevo 📆
You can book a vehicle on the day or up to 60 days in advance. Select the time of your trip and our app will show you the cars available.
Pre-Trip Damage Check 🔎
On picking up your vehicle you can use our in-app damage reporting section to log any new or unreported damage on the vehicle 📸
Unlocking your Mevo 🔑
Mevo vehicles are keyless. Use your Mevo app to unlock the vehicle when you arrive at the car.
💡 Tip: Bluetooth is the fastest way to connect to your Mevo. Once you are at the vehicle wait until the bluetooth icon turns 🔵 before tapping Unlock 📱
Starting your Mevo ⚙️
Place your foot hard on the brake pedal and hold the start button until the engine turns over
💡 Tip: lights are to the right of the steering wheel and can be left on Auto 🔦
Make a Stopover 🛒
Running errands in around town? Simply find a suitable park and tap Lock in your app to make a stopover.
💡 Tip: If you ever travel out of cell coverage you can lock and unlock your Mevo via Bluetooth. Select flight mode while on trip to try this out 🛰
You can refuel using the fuel card in the glovebox at any Z, Caltex or Challenge station ⛽️ Enter the last 6 digits of your mobile number when prompted for an ODO reading. The PIN is on the back of the card 💳
💡 Tip: You can buy a carwash with the fuel card too if your Mevo is dirty 🛁
Ending Trip 🛑
Return your Mevo to the same station that you started in to end your trip. Unlock the car ❇️ and then select End Trip ✴️ . Note: the End Trip button won't work if the car is locked.
💡 Tip: Swipe up while on trip and tap on Map & Parking for directions back to your station 🗺
Your Billing ✉️
You'll receive an email with your trip details including the trip charge shortly after you end the trip. Have a question about pricing or billing? Check our pricing article:
💡 Tip: You can access all trip invoices in-app under Account > Activity 🔎