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Emergency, Accidents, and Breakdowns
Emergency, Accidents, and Breakdowns

What to do if you are involved in an emergency or an accident.

Tian avatar
Written by Tian
Updated over a week ago

In an emergency, call 111 first.

Your safety is of the utmost importance to us. In all scenarios, please make sure you are safe first before carrying out further instructions.

Every Mevo vehicle has a first-aid kit in the car boot. If your vehicle is missing one, please let us know asap.
Only when you are safe and secure, you can reach us by calling the emergency line (0508 111 MEVO 6386) from in the app or message us on messenger in-app. We can give you further directions on what to do with the vehicle.
​Please complete an accident form here. We will keep you updated as we work with our insurer on the claim.

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