Before you jump in the car, take a quick walk and check your Mevo. If you find any of the items below please report the damage throughout in-app damage reporting available on all vehicle cards (only in iOS, coming soon to Android).

  • Bumps or dents

  • Scratches that have penetrated the paintwork

  • Chips or cracks to the windscreen, windows or headlights

  • Damage to the wing mirrors and mag wheels

  • Anything else out of the ordinary

In-app Damage Reporting

Just swipe up the vehicle card and you will find the 'View & Report Damage' button as shown below. This can be done before unlocking the car and starting your trip.

Viewing Previous Damage and Report New Damage

Tap on View & Report Damage to see the existing damage reported on the vehicle. If you've noticed something that's not been reported, please report it as shown below.

But I'm on Android?

In-app damage reporting is on its way! In the meantime, if you spot some damage, you can report it directly in the cleanliness and damage report function in the messenger (top right corner). It’s super quick and easy.


Did this answer your question?