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I was a Mevo member before. Does my old account still work?

If you used Mevo before the relaunch, the old app and login no longer work. Here is what to do instead.

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Written by Narain Michael

If you were a Mevo member before the relaunch, your old app and your old login won't work.

Mevo runs on a new platform now, so the old system and everything in it was retired when the previous service stopped.

What do I need to do?

Download the new Mevo app and sign up again. It takes a couple of minutes. You'll need your driver licence and a payment card, the same as any new member.

If you still have the old Mevo app on your phone, delete it. It's no longer in the app stores and won't connect to anything.

This is different if you used Ryd

If you've been booking with Ryd, nothing changes. The Ryd app became the Mevo app automatically, and your login, credit and trip history are all still there.

The short version

Ryd members carry on as normal. Former Mevo members start fresh with the new app.

What about credit or a subscription on my old account?

If you held credit, a subscription or a membership on the old Mevo service, chat with us and we'll look into it for you.

Please don't assume it has carried over to the new app. The two systems aren't connected.

Still got questions? Start a chat in the app and our team will help.

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