Booking a Mevo car allows you to reserve the vehicle for your specified time.
In the event the vehicle you have booked has moved or is no longer conveniently located, simply cancel the booking and rebook another vehicle that is more conveniently located.
There are no cancellations fees, bookings can be cancelled at anytime for any reason.
To Reserve Your Mevo:
Tap either on one of the vehicle pins in the map view, or select a nearby car in the list view to display that car's current status.
With a car selected, the Mevo app will tell you the licence plate, colour, address, expected time to walk to the Mevo from your current location and the vehicles current fuel status. The fuel status is a combined total of both the electric charge and the petrol tank.
Adjusting/Editing a Booking
You can adjust (and extend) the booking as long as there is no active booking by another user that follows. Just tap the "adjust booking time" button on your booking and set an adjsuted end-time.
If active booking does follow, you will be notified that you cannot extend your booking.
Late Booking Returns & Delays
All bookings have 30 minute late return delay window. IF a vehicle is not returned 30 minute after its scheduled return window a $40 late return fee is automatically applied.
Frequently asked questions:
Why can't I see any cars on the map or in the list view?
Navigate to the relevant areas in New Zealand that Mevo operates in on the map. Then hit the "search this area again" button on the app
Can I cancel a booking?
With Mevo there are no cancellations fees, bookings can be cancelled at anytime for any reason.
Tap on the booking you have booked at the top of the app
Scroll down to the bottom of that booking and tap on "cancel booking"
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