Mevo follows the Ministry of Health's guidelines to help protect the safety and wellbeing of members who use our vehicles while operating for essential reasons only at Level 4 of the COVID-19 Alert Level Framework.

Essential Travel

Mevo can be used for essential reasons only at any period of Covid-19 Alert Level 4.

Please refer to the Ministry of Health guidelines on what constitutes essential reasons for travel. This includes:

  • Going to and from work if you are an essential worker under Level 4.

  • Work travel if you are an essential worker under Level 4.

  • Going to get food or medicine.

You will see banners in the Mevo Apps and on the Mevo Website clearly outlining that Mevo is to be used for essential travel only in cities that are under Alert Level 4.

Monitoring Essential Travel

During any period of Covid-19 Alert Level 4, Mevo closely monitors the use of our vehicles. We may contact you if we have any reports of use of our vehicles for non-essential purposes, or we have any reason to believe your travel is non-essential. We may contact you and suspend your account if you are found to be using Mevo for non-essential travel.

Level 4 Travel Precautions

Whilst using Mevo for essential reasons at Alert Level 4, you must:

  1. Wear a face mask or other face covering - as for public transport or taxi travel.

  2. Scan the QR code in your vehicle with the NZ Covid Tracer app.

  3. Not transport or allow anyone to enter your Mevo who is not a member of your bubble. For essential trips to get food or medicine we strongly recommend one person per bubble, and that you travel alone in your Mevo.

  4. Use the supplied isopropyl alcohol wipes in each vehicle to wipe down all commonly touched interior surfaces at the start and end of your trip. These surfaces include the steering wheel, indicators and wipers, light switches, seat adjusters, gear shift levers, seat belts, centre console interior switches, and interior door handles.

Please message us in-app if the wipes in your Mevo are low or missing, and we can remove the vehicle from service to resupply these.

General Covid-19 Precautions at all Alert Levels

Please see this article for details of cleaning protocols and precautions you need to take at all Levels of the Covid-19 Alert Level Framework.

Please don’t hesitate to get in touch with any questions or feedback on this.

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