24/7 Support
From simple inquiries to on-trip emergencies, our Experience Team is there to ensure your trips go smoothly
Written by Dulan Perera
Updated over a week ago
Updated over a week ago
There are several ways to get the support you need.
- Mevo operates a live chat from 8:00am-8:00pm seven days a week accessed in-app or through the Mevo website.
- Mevo has a 24/7 emergency support line 0508 111 MEVO (6386).
- There is an extensive and searchable support site (support.mevo.co.nz) and quick-tip guides in the panel of the driver door.
Drivers who have an at-fault accident are recommended to complete an online driver training program through SharpDrive and their company to improve driver safety.
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