There are several ways to get in contact with us:

  1. Mevo operates a live support chat via in-app or app browser from 8am-8pm, Monday to Sunday all year round.
  2. Mevo also has a 24/7 urgent/emergency support line — 0508 111 MEVO (6386). Use Ext 1. for vehicle breakdowns, managed by First Assist and Audi Cover. Use Ext 2. for app issues and all other inquiries, managed by the Mevo Experience Team.
  3. There is an extensive and searchable support site ( and quick-tip guides in the panel of the driver door.

If you require any other information, please contact [email protected]

Did this answer your question?