To end your trip, the Mevo app conducts a few checks before making the end trip icon visible and your trip to be completed.  

Ensure the car is OFF. Press the Start//Stop button to turn off.

If the End Trip icon is visible and you are receiving an error please check the following:

  1. The fuel card has been returned to the cardholder in the glovebox. 

  2. The vehicle is within the Home Zone. If the light next to the handbrake is illuminated RED, it means you are not within the approved Home Zone. The home zone limits is also outlined on the map within your app. 

  3. The car doors, boot, and windows are closed.

  4. Please make sure WiFi is OFF and Mobile Data is ON. Reopen the app and try again to resolve this issue.  

*** You should hear a lock sound and receive a confirmation email. Please give the handle a pull to ensure the vehicle is fully locked.

If the problem persists please contact Mevo immediately within app, on the web, or call us at 0508 111 MEVO.  

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