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[Draft] AA Member Benefit - Frequently Asked Questions
[Draft] AA Member Benefit - Frequently Asked Questions

How do I redeem my AA Member Benefit? When will I get my credits? Get answers to these questions and more.

Tian avatar
Written by Tian
Updated over a week ago

We're thrilled to join the AA Member Benefits program! AA is New Zealand's leading automobile association, offering members exclusive discounts and offers on car, motoring, travel, insurance, and financial services.

For the latest information on Mevo's AA Member Benefits, please visit this link.

Frequently Asked Questions

1. What benefits do AA Members receive with Mevo?

New AA Members with Mevo can receive up to $100 in credits:

  • New Member Credits: $20 every 30 days for the first 90 days (total $60). Credits expire at the end of each 30-day period.

  • Anniversary Credit: New and existing members receive a $40 credit on the anniversary of linking their AA Membership to Mevo.

Already a Mevo Member?

Link your AA Membership in the Mevo app to receive the $40 anniversary credit.

2. How do I access this offer as an AA Member?

Join Mevo through AA Member Benefit or link your AA Membership to an existing Mevo account under Account > Settings in the Mevo app.

3. What if my AA membership isn’t being recognized?

  • Verify that your AA membership details are correct.

  • Ensure your AA membership is valid.

If issues persist, contact us through Mevo’s chat messenger or email [email protected].

4. Can I use Mevo credits on all services?

Mevo credits apply to standard rental costs but cannot be used for:

- Infringements

- Insurance excess

- Airport surcharges

- Other fees as per Mevo’s fee schedule

5. What types of vehicles are available on Mevo?

Mevo offers a range of vehicles, including the Tesla Model 3 and Suzuki Swift. Cars are available in city locations and airports in Auckland, Wellington, and Hamilton.

6. How do I get started with Mevo?

Download the Mevo app, create an account, and link your AA Membership. From there, you can locate and unlock available vehicles directly from the app.

7. How does Mevo pricing work?

Mevo’s all-inclusive pricing covers parking, fuel/electricity, and 24/7 roadside assistance. Daily rates start from $90/day, with no hidden fees.

8. If I'm already a Mevo member, can I still receive the AA Member benefits?

Yes! Link your AA Membership in the app to receive your $40 anniversary credit.

9. Are there any terms and conditions for this offer?

  • Mevo credits expire as specified and are non-refundable.

  • Both AA Membership and Mevo accounts must be valid and in good standing.

  • Offer is available to AA Members who are new to Mevo or existing members who link their AA Membership to their account.

10. Need further assistance?

For additional questions or support, contact Mevo’s 24/7 customer service team through the app.

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