The video below covers some basics you'll need for your first trip, including:

  • Reserving and unlocking the car using the app.
  • Unplugging the charging cable.
  • Starting the electric hybrid engine.
  • Locking/Unlocking the car on-trip.
  • Ending your trip.

*** As of 20th March, locking/unlocking can be done keyless via the app - no need for physical keys if you prefer not to. Video will be updated soon to reflect these changes.

Need more help? Talk to our support team in-app, on web, or call 0508 111 MEVO.

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